Ask a Therapist
Do you have a general question for our team of Behavioral Health Therapists? See the list of FAQs below. If you have a question that is not addressed, submit your question using the form below. We will respond and update our FAQs as questions are received.
Recently Asked Questions
When it comes to behavioral health the questions can be endless. When should I seek therapy? How do I request an appointment? What can I expect during an appointment? To help, we’ve gathered a few frequently asked questions to get you started. Our behavioral health therapists are available to answer any additional questions you may have.
Can anyone request an appointment/visit with an FCS behavioral health therapist?
FCS patients may request an appointment from their provider or self-refer by calling (855) 327-6112.
When is it appropriate to seek the help of a behavioral health therapist?
When an emotional or mental health concern affects daily functioning and quality of life, seeking therapy may be helpful.
Are FCS behavioral health therapists only available to FCS patients?
Yes, our behavioral health therapists are available exclusively to FCS patients. However, patients can have a family member, spouse, caregiver or friend be part of their therapy session(s) if desired.
How do I request an appointment with a behavioral health therapist?
Patients can self-refer by calling (855) 327-6112 or ask their FCS providers or clinic office team for a referral.
What should I expect during an appointment with an FCS behavioral health therapist?
You will first coordinate with the behavioral health team to schedule your appointment, review insurance coverage and complete intake paperwork. At your first appointment, the therapist completes an intake assessment to learn about your current concerns, symptoms, history and goals for treatment. Together you will decide how often to meet and for how long, work on goals, assess progress and review when it is time to discontinue therapy.
How much does a behavioral health visit cost?
Costs vary based on insurance. Our FCS team will verify your insurance coverage and inform you in advance of copays or other costs before your sessions begin. It is also recommended that you contact your insurance company in advance to verify copays for any mental health therapy services.
Does my insurance cover behavioral health appointments?
This depends on your individual insurance coverage. FCS team members will verify insurance and inform you of copays or other costs before your sessions begin. It is also recommended that you contact your insurance company in advance to verify copays for any mental health therapy services.
Will I always talk to the same therapist?
Yes. If necessary, you and your therapist can discuss if another provider or referral outside of FCS may be a better fit to achieve your goals.
How many sessions are typical when seeking help from an FCS behavioral health therapist?
Typically, a patient will start with weekly sessions for one month or so and then transition to biweekly or monthly. This depends on each patient’s personal goals, needs and availability, as well as therapist recommendations.
Will my physician/provider/oncologist/hematologist have access to my BH visit notes/medical records?
No. Behavioral health records are confidential and kept in a separate, secure electronic medical record. Patients may sign written authorization and release of information forms if they request their therapist to communicate with another provider.