Care Management is an emerging program at Florida Cancer Specialists that utilizes a team approach to deliver quality care to our patients. The Care Team consists of YOU (our patient), your physician/nurse practitioner, the RN Care Manager, pharmacist, nutritionist, clinic nurses and several others. The Care Team is designed to optimize each patient’s health status and quality of life. You will have an individualized care plan that is developed through collaboration between you, your physician and the Care Team.
There are three phases of Care Management:
In this initial phase, a member of the lay-navigator team will introduce you and your family to care management and explain the purpose, focus and approach of care management. The lay-navigator will call you to assist with the required paperwork, review your medications list and allergies, and update general demographic information. Your physician and other members of the Care Team will also have access to this information, which will enhance delivery of the quality care you deserve. The lay navigator will assign you to your RN Care Manager and send you that person’s biography.